Shipping Information
FREE SHIPPING for internet orders delivered within the continental United States assume GROUND delivery. You can chose expedited shipping in checkout for an additional fee that will be displayed.
We offer LTL shipping for retail customers in contiguous US. Please call if you want Inside or White Glove delivery (not offered online). Additional Fee will apply, more details below.
If special or additional services are needed, please call Continuum Pedicure Customer Service Department at 754-273-7759 or you can email us at info@dharmawellnessequipment.comfor rates and availability.
Domestic Shipping Times and Options
Accessories and Service Parts will typically ship within the business days displayed on the product page and the estimated ship date can be found on your order confirmation. Pedicure Spas show the lead time on each product page and on your order confirmation. Custom options such as upholstery and laminate will take longer lead time. Transit times range from 1 to 7 business days depending on the region.
Any orders placed on nights, weekends, holidays, or after 4:00 P.M. PST will not be processed until the following business day.
Curbside Delivery
Curbside service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include delivery to doors, into buildings, setup, assembly of items nor removal of packaging materials. Your item will be delivered on a lift gate truck and will be taken off the truck by the delivery driver.
Inside or White Glove Delivery Service
If curbside delivery isn’t adequate for your needs, please call one of our customer service representatives at 754-273-7759 or you can email us at info@dharmawellnessequipment.com for an Inside or White Glove Delivery quote. For an additional charge, your pedicure spa will be unpacked and carried inside to the location of your choice.
Change, Cancellation, & Rush Policy
You may cancel your order over the phone before the order ships out. Order changes are NOT possible for online orders. If the order already shipped and cannot be rerouted with the carrier, you would need to request a return. We do not accept any changes or cancellations on custom orders. A Re-stocking fee will be applied to cancelled orders.
Returns
If, for any reason, you are not completely satisfied with your Continuum Pedicure Spa, or accessory, you may return it within thirty (30) days for a full refund (excluding shipping charges on the original order). Customized chairs and accessories are non-refundable. Standard pedicure spas may be returned within thirty (30) days for a refund on the subtotal (excluding shipping and handling charges on the original order) less a 20% restocking fee. All returns must provide proof of original purchase to obtain an Return Material Authorization (RMA), as well as be in like-new condition and in the original packaging. We do not accept returns on any type of custom orders. Customers will be responsible for all shipping charges.
Returns can be requested through our email at info@dharmawellnessquipment.com
We do our Best to respond within 48h.
